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Summary

Programme Name: Certificate Course in Air Ticketing and Fare Calculation

Eligibility: 10+2 or equivalent from a recognized board

Programme Fees: 15,500/-


Tourism and Hospitality Sector

Introduction of the Sector

The Tourism and Hospitality industry in India is growing at an unprecedented pace, creating endless opportunities for aspiring professionals. Backed by government initiatives and fuelled by the country’s rich tourism potential, this sector promises a career that is not only adventurous and dynamic but also financially rewarding. As one of the fastest-growing drivers of the service economy, hospitality offers a future full of possibilities for those ready to be part of its remarkable journey.

 

Certificate Course in Air Ticketing and Fare Calculation

Programme Introduction

The Certificate Course in Air Ticketing and Fare Calculation combines theoretical and practical knowledge to provide a comprehensive overview of the air ticketing process, fare calculations, ticket issuance, customer service, and industry regulations. It equips participants with the skills and knowledge required to pursue a career in the dynamic aviation and travel industry.
Learning air ticketing and fare calculation develops essential skills for managing travel bookings, calculating fares, and handling itineraries efficiently. These skills enhance employability, improve customer service, and open opportunities for higher-paying positions and career advancement in airlines, travel agencies, and online travel platforms within the aviation and tourism sectors.
To meet this demand, the School of Skill Education at Tata Institute of Social Sciences offers this Short-term Skill Enhancement Programme (StSEP) in Air Ticketing and Fare Calculation.
 

Eligibility for Admission

The course is open to High School Diploma (10+2) holders or its equivalent from a recognized board, Graduates and Students from tourism, commerce or hospitality field with a keen interest in the aviation or tourism industry.  

Skill enhancement

This course provides an in-depth understanding and working knowledge of air ticketing systems and fare construction, enabling participants to handle bookings and customer inquiries efficiently. The course also prepares them for entry-level positions in travel agencies, airlines, and customer service roles in the aviation industry.

Career prospects/ job roles

Completing the course opens doors to exciting career opportunities in the aviation industry. Candidates can pursue roles such as Ticketing Agent, Customer Service Agent, Reservation Specialist, and Travel Consultant, enhancing their employability and growth potential in this dynamic sector.

The curriculum/course content

      Sr. No.         Components                                        Duration        
1.

    Module 1: Overview of the Aviation Industry - Air Ticketing and Travel Operations

    Module 2: Airline Ticketing Systems and Procedures

    Module 3: IATA Codes and Industry Terminology

    Module 4: Aviation Geography and Global Air Routes

    Module 5: Airfare Calculation and Ticket Issuance

    Module 6: Travel Documentation and Policies

    Module 7: Customer Handling and Service Excellence in Air Ticketing

    Module 8: Regulatory Frameworks in Air Ticketing

           8 weeks

           (72 hrs)
2.     Total Duration

           8 weeks

           (72 hrs)

         

 

 

 

 

 

 

 

                

 

 

 

 

Pedagogy

i) Lectures with visuals (PPTs, Videos), ii) Practical demonstrations using CRS software (Amadeus), hands-on practice with fare calculations and iii) Case Studies, Role Play, Group Discussions, Debates, Quizzes.

Fees, Key Dates and Other Details

 

 

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